Government Agency
Disability Current State Analysis
The Brief
Our client is responsible for providing frameworks and supports through which Western Australia’s schools steward the next generation through their learning journeys, and ensures accessible learning experiences for those with a disability.
beech + willow were engaged to help the client to better understand their disability commitments.
The Delivery
We proposed an iterative process of review, consultation and analysis to help our client better understand the totality of its disability commitments. Starting with 300 commitments, rising to almost 450 at completion, stakeholders provided critical context that informed design of detailed commitment categorisation models.
Numerous models were developed and iterated before a final model was agreed and adopted to enable summary commitment statements at singular and grouped levels, while balancing current architecture and ownership, with a holistic, future-focused and system-wide approach.
The Impact
This organisation was facing significant challenges in navigating the complexity of the hundreds of discrete obligations and recommendations it was supporting at state and federal levels, across multiple agency domains. This was further complicated by the need to integrate works across multiple existing programs and initiatives, as supporting students with disability is not easily compartmentalised from the wider student experience.
By taking a systems approach, we were able to create a consolidated, organised view of the commitments, viewed through an aspirational lens focused on the best possible outcomes for students, rather than just compliance. We considered these from a program design perspective to identify the immediate actions required to develop a vision-based program, co-designed with lived experience, and sequenced to build foundational capabilities and align subsequent streams of work.