Enterprise Risk Transformation
The Brief
Holyoake is a leading non-government provider of alcohol and other drug and mental health support services in Western Australia.
The CEO had initiated a regular review of the enterprise Risk Management Framework, with a view to further maturing the framework and operationalising risk management across the organisation.
While work had already commenced, beech + willow were asked to step in to start fresh and deliver the project to help Holyoake with their enterprise risk review process, and to create a more pragmatic and tailored framework, supported by an actionable transformation plan to operationalise it.
The Delivery
We proposed deeply grounding the project in Holyoake’s purpose, giving equal consideration to double materiality and how the organisation’s critical stakeholders may be impacted by operations and decisions.
As risk management is everyone’s job, education and capability building underpinned our approach, continuing the divestment of risk responsibilities from the CEO and empowering informed, appropriate decision making across the organisation.
The Impact
Through a mix of workshops and structured design with the Board and Executive Leadership, we developed:
- A Risk Appetite Statement
- Risk Assessment Criteria
- Strategic Risk Register
- Board risk reporting
- Risk Management Policy and supporting documentation suite
To help support the implementation of the new risk management framework and embedding an aligned risk culture, we also developed a transformation plan.
Our work ultimately enabled Holyoake to embrace a new risk management framework that the entire organisation could connect with.